Shanghai Airport (Group) Co Ltd

Effective from Oct 29, 2023, all Virgin Atlantic or VS flights operating at Pudong International Airport will be relocated from Terminal 2 to Terminal 1. Passengers flying with Virgin Atlantic are advised to follow terminal signs to the designated check-in counters at Terminal 1.

Should any Virgin Atlantic flight scheduled for Oct 28 be delayed to Oct 29, it will continue to operate from Terminal 2. Please refer to the airline's official announcements for confirmation.

Please check the airline and airport service hotline, official website, APP, etc., in due time to avoid delays.

Locations: Gates 1 and 11 at the Departures Level in Terminal 1; Gates 21 and 26 at the Departures Level in Terminal 2
Hours of operation: 06:00-24:00 daily
Frequency: Every 10 minutes

Shanghai Airport Official Website：www.shairport.com

Service Hotline: 021-96990

Virgin Atlantic Official Website：https://zh.virginatlantic.com/cn/zh

Service Hotline：021—61361777

Shanghai Pudong International Airport
October 26, 2023

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Customs inspection and quarantine instructions

For more information, please visit

http://online.customs.gov.cn/

or contact 12360.
Exit-entry border inspection instructions

For more information, please visit

https://s.nia.gov.cn/mps/main.html

or contact 12367.
Irregular flights

For more information, please visit
https://www.caac.gov.cn/INDEX/HLFW/HKLXCS/
202303/t20230316_217596.html#flag04

or contact 12326.
Security inspection instructions

For more information, please visit

or contact 021-96990.
Smoke control instructions

Announcement No 47 of the Standing Committee of the Shanghai Municipal People's Congress
(November 11, 2016)

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