Effective from Oct 29, 2023, all Virgin Atlantic or VS flights operating at Pudong International Airport will be relocated from Terminal 2 to Terminal 1. Passengers flying with Virgin Atlantic are advised to follow terminal signs to the designated check-in counters at Terminal 1.

Should any Virgin Atlantic flight scheduled for Oct 28 be delayed to Oct 29, it will continue to operate from Terminal 2. Please refer to the airline's official announcements for confirmation.

Please check the airline and airport service hotline, official website, APP, etc., in due time to avoid delays.

Locations: Gates 1 and 11 at the Departures Level in Terminal 1; Gates 21 and 26 at the Departures Level in Terminal 2
Hours of operation: 06:00-24:00 daily
Frequency: Every 10 minutes

Shanghai Airport Official Website:www.shairport.com

Service Hotline: 021-96990

Virgin Atlantic Official Website:https://zh.virginatlantic.com/cn/zh

Service Hotline:021—61361777

Shanghai Pudong International Airport
October 26, 2023

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Shanghai Pudong Intl Airport wins accolade
Released:2021-03-15

Shanghai Pudong International Airport was on March 1 awarded the title of Best Airport by Size & Region in Asia-Pacific in 2020 by the Airports Council International (ACI).

The airport was named in the category of airports with an annual passenger throughput of over 40 million. Other airports named in the category include Beijing Capital International Airport in China, Chhatrapati Shivaji Maharaj International Airport in Mumbai, India, and Singapore Changi Airport.

Shanghai Pudong International Airport was also ranked first among 348 airports in terms of passenger satisfaction, according to Airport Service Quality (ASQ), which takes into account 34 key indicators, including airport traffic, check-in handling, safety inspection and service facilities.

The airport has been ranked among the top 10 airports in the world in terms of ACI passenger satisfaction score for 11 consecutive years since 2010.